Shipping policy

Lens processing time

It may take more time to process individual high-precision lenses. If you encounter this situation, please pay attention to your email in time, so that we can inform you in the first time.

1.Type of Transport

Delivery time: delivery within  5 days of placing an order, and urgent orders on holidays will be dispatched normally.

Orders and shipments

All orders are processed, verified, quality checked and packaged within 5 days.

If there is a delay, such as the delay of the product to the warehouse on the same day, the logistics problem cannot be delivered in time, etc., we will contact you in time by email.

Holiday orders, we will process them for you within 24 hours. For urgent orders, you can contact us in the mail, and we will process your order in time.

 During the transportation, we will follow up the logistics in time, and tell you the transportation method and order number of the product in time when shipping. If there are problems with the product during transportation, such as Lost, we will inform you in time. And reissue it for you in time. Please rest assured that we will keep track of your logistics information until you receive it.

Shipping

Advanced Shipping

Duration：4-12 Days

Fee：US $7.00

Tracking query:      

https://www.17track.net/zh-cn

https://www.usps.com/

Notice：

Delivery scope: the United States; No service in areas outside the United States: 006-009 Puerto Rico and Virgin Islands; 966-969 Hawaii, Guam; 995-999 Alaska, and 962-965 area.

Sales tax does not exist

3.Update order delivery

If you want to change your address, you can contact us in the mail, and we will deliver the goods to you according to the exact address after knowing your order update information. At the same time, if you do not want the product or want to change to another product, you can also contact us and we will cancel the order for you. Note that these changes need to be notified to us before the product is processed. Once your product has been processed or processed, we will not change it.

Update order midway: If you want to update the order address after the goods are shipped, you can contact us by email, we will communicate with the logistics provider, and the modification of the address may be unsuccessful. Or we will give you a contact number, and you will communicate directly with the courier (it is recommended to check the order information carefully when purchasing to avoid unnecessary troubles)

4.The item never arrived (lost in transit) 

If you have never received the purchased product, please rest assured, we will reissue a new intact product for you. Regarding the loss of the package, we will contact the logistics company, and you will definitely receive the product you purchased. 

Please noted that affected by Covid-19, there will be some delay in the delivery.

6.Free Standard Shipping Policy

 Free shipping over USD $59.00

（Please refer to our logistics system for shipping areas）

7.Easy 30 days returns

Within 30 days of receiving the goods, if you are not satisfied with the glasses, you can contact us for a return, exchange or refund. Note that this does not include accidental or man-made damage. You need to provide detailed problems and pictures of the glasses for our record.